Email mode unavailable because patient does not have a valid email address.

SMS text mode unavailable because patient does not have a valid mobile phone number.

Email mode unavailable because patient has opted out of email communications.

Phone mode unavailable because patient has opted out of phone communications.

Email mode unavailable because patient over-communicatin limit has been met for email.

SMS text mode unavailable because patient over-communicatin limit has been met for SMS text.

Email mode unavailable because sender has email communications disabled.

SMS text mode unavailabe because sender has SMS text communications disabled.

Email mode unavailable because tenant has email communications disabled.

SMS text mode unavailabe because tenant has SMS text communications disabled.

CommunicationRequest not processed because the maximum daily communication volume treshhold was exceeded for the sender.

CommunicationRequest not processed because of a higher priority care gap on the same date.

CommunicationRequest not processed because the patient indicates they have another concerns.

CommunicationRequest not processed because the patient has an anytime worflow pending.

CommunicationRequest not processed because the patient abandoned the conversation or conversation timed out.

CommunicationRequest not processed because no eligible modality was found for the patient.

CommunicationRequest not processed because the patient indicates they have financial concerns.

CommunicationRequest not processed because the patient indicated they want to learn more about the service.

CommunicationRequest not processed because patient has already been contacted for this care gap and look-back period is pending.

CommunicationRequest not processed because patient does not have a valid email address.

CommunicationRequest not processed because patient does not have a valid mobile phone number.

CommunicationRequest not processed because the patient has opted out of communications for this care gap only.

CommunicationRequest not processed because the patient has opted out of communications for the converation type.

CommunicationRequest not processed because patient has opted out of email communications.

CommunicationRequest not processed because patient has opted out of phone communications.

CommunicationRequest not processed because patient over-communication limit has been met for email.

CommunicationRequest not processed because patient over-communication limit has been met for SMS text.

CommunicationRequest not processed because the patient indicates that an appointment has been scheduled.

CommunicationRequest not processed because the patient indicates that the service has been completed.

CommunicationRequest not processed because the patient indicates they could not find a PCP.

CommunicationRequest not processed because teh patient indicates an incorrectly attributed PCP.

CommunicationRequest not processed because the Patient indicates they have a PCP but we don’t know who it is, requests assistance.

CommunicationRequest not processed because first reminder is pending.

CommunicationRequest not processed because second reminder is pending.

CommunicationRequest not processed because we are in a reminder wait period.

CommunicationRequest not processed because sender has email communications disabled.

CommunicationRequest not processed because sender has SMS text communications disabled.

CommunicationRequest not processed because the patient indicates they refuse the service.

CommunicationRequest not processed because conversation was not activated after multiple attempts. Standard care gap communication sent.

CommunicationRequest not processed because tenant has email communications disabled.

CommunicationRequest not processed because tenant has SMS text communications disabled.

CommunicationRequest not processed because tenant has this date configured as a holiday.

CommunicationRequest not processed because patient is flagged with 'No health reminders' importance code that disabled health reminder communications.

CommunicationRequest not processed because the recipient has not consented to communication.

CommunicationRequest not processed because patient does not have valid contact data for any of the modalities.

CommunicationRequest not processed because the patient does not have preferred contact information for communication.

CommunicationRequest not processed because patient does not have an attributed practitioner/location or a sender record.

CommunicationRequest not processed because the recipient is opted out of communication from care gapt.

CommunicationRequest not processed because the recipient is opted out of communication from product.

CommunicationRequest not processed because patient has already been contacted successfully in the past X days.

CommunicationRequest not processed because patient has a recent or future appointment scheduled with the attributed practitioner.

CommunicationRequest not processed because the patient is in collections or has an unpaid account on file (bad-debt).

CommunicationRequest not processed because the patient is deceased.

CommunicationRequest not processed because patient is flagged as a do-not-contact patient to prevent communication.

CommunicationRequest not processed because patient is flagged with a 'Privacy concerned patient' code tahtat prevents communications.

CommunicationRequest not processed because the patient is marked as inactive in the source system of record.

CommunicationRequest not processed because patient is flagged with a VIP code that prevents communications.

CommunicationRequest not processed because the attributed practitioner has the care gap disabled.

CommunicationRequest not sent because the message was not send during the scheduled period.

CommunicationRequest not sent because the user remove the communication from the message queue.

Communication in-progress, FHIR CommunicationRequest completed and delivered to the communication engine